📢 Live Chat Holiday Advisory

Please be advised that Live Chat will be unavailable on December 25 and January 1 in observance of the holidays. Our customer support team is still here to help! You may reach us anytime through our Contact Page. Thank you for your understanding, and we wish you a happy and safe holiday season! 🎄✨

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Tala Philippines
Troubleshooting

Troubleshooting

Learn more about general troubleshooting, like problems with your camara permisions, uploads and more.

Troubleshooting

Problems sending my photos
I see "There's a problem sending your loan" in my app. What does it mean?
I'm having technical difficulties. How do I fix them?
How do I disable camera permissions for Tala?
Error with my bank account

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How can I contact customer support?
How can I repay?
What IDs do you accept?
How do I submit an ID?
How can I grow with Tala?
Biometric Login: Frequently Asked Questions

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