How can I contact customer support?


The fastest way to reach us for help is through our web form: Our support team is available to help you daily, from Monday to Sunday, between 9:00 AM and 6:00 PM.

To help us check your account easily, remember to include the following details in your message:

  1. Your full name
  2. Your Tala-registered mobile number or email address
  3. Front photo of the valid ID you submitted when opening a Tala account
  4. A selfie holding your valid ID

For self-help, you can also check out our Help Center.

Safety Reminder: For your protection, only contact us through Never share your Tala account details on Facebook, Facebook Messenger, and don't send them to fake Tala emails ending in,, 

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