The fastest way to reach us for help is through our web form: gotala.co/help. Our support team is available to help you daily, from Monday to Sunday, between 9:00 AM and 6:00 PM.
To help us check your account easily, remember to include the following details in your message:
- Your full name
- Your Tala-registered mobile number or email address
- Front photo of the valid ID you submitted when opening a Tala account
- A selfie holding your valid ID
For self-help, you can also check out our Help Center.
Safety Reminder: For your protection, only contact us through gotala.co/help. Never share your Tala account details on Facebook, Facebook Messenger, and don't send them to fake Tala emails ending in gmail.com, yahoo.com, outlook.com.