Tala Credit

Borrow Your Way

• How do I compute my total payment with the updated processing fee?
• What are the features of Tala’s new credit line?
• Why choose Tala?

How to make payments

• How can I repay?
• How can I pay via 7-Eleven?
• How can I pay via GCash?
• I made a full payment, but my Tala App says that I still have an unpaid balance.
• How to make a payment without the Tala app?

Application process

• What IDs do you accept?
• How do I submit an ID?
• How can I check my application status?
• How can I cancel my application?
• Why is there a problem sending funds to GCash?
• Where can I download the Tala loan app in Philippines?

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Tips for Success

• Do I need to update my Tala app?
• How do I ensure I’m on track for repayment?
• How do I choose the right date to repay Tala?
• How do I select the right amount to borrow?

Loan limits

• How much can I borrow?
• How can I get a higher limit?

Cashing Out from Tala

• How do I receive funds?
• Why is my cash-out delayed?
• When will I receive the funds into my GCash Account?
• Are there deductions from the total cash amount I will receive?
• Can I borrow more and withdraw multiple times?
• What is my Tala limit and credit line?

Cashout questions and issues

• Where is my claiming details for Tala Loan to Cebuana Lhuillier?
• My Tala app says that "There is a problem sending your loan" on my app. What does this mean?
• What are the processing times for Padala Center cashouts?
• How do I cashout through Coins?
• I am having trouble getting my money through Coins
• I am having trouble getting my money through Padala.

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Repayment & Limit Growth

• If I make partial payments or installments, will my daily service fee change?
• Can I make partial payments or pay in installments?
• If I pay earlier than my repayment date, will my daily fee change?

Repayment Concerns

• Where do I find my payment reference number?
• Will you contact my friends and relatives if I don’t pay on my repayment date?
• How much is the late fee?
• What happens if I miss my repayment date?

Borrowing Again

• Why was my application rejected?
• When can I borrow from Tala again?