For your security and protection, transact and seek assistance only from our official contact channels. Scammers use different emails and Facebook accounts to imitate Tala, so always check the sender’s name and email address before sharing information. Please refer to the list below:
Official Pages and Contact Channels
✅ Tala Website: http://tala.ph
✅ Official Facebook Page: https://www.facebook.com/talaphilippines
✅ Email for General Concerns: support@talaphilippines.zendesk.com
✅ Email for Payment Concerns: paymentsupport@tala.ph
✅ Email for the Tala Wallet: accountsupport@tala.ph
Fake and Unofficial Pages and Contact Channels
❌ Direct messages via Facebook Messenger, Viber, Telegram
❌ Fake email addresses ending in gmail.com, yahoo.com, etc.
Be safe from scams and remember the following:
- When applying, submit all information only through the Tala app.
- Do not provide false application data — this is punishable by law. Learn more.
- Do not share sensitive information and account details like your PIN with anyone.
- Pay via authorized channels. Don't send payments to another person's e-wallet or bank account.
- Tala does not collect the following fees: registration fee, membership fee, participation fee.