Below are the usual processing times for our cash-out channels:
If it's taking longer than usual, we apologize for the delay and request for your understanding. This can be due to several reasons:
- Your chosen cash-out channel may be temporarily unavailable.
- The Tala app or your chosen cash-out channel (GCash, Maya, BPI, etc.) may be experiencing system issues or may be undergoing system maintenance. We usually send you notifications if this is happening.
For the latest updates, you can always check the status of your transaction in the Tala app — click here! We'll also send you a notification once your cash-out is successfully processed.