There's a problem cashing out to my Bank account


The money might not have been sent to your bank account due to an invalid beneficiary account number. This could be due to various reasons such as an incorrect account number, account dormancy, closure, blockage, or account frozen.

To prevent any disbursement issue from happening again, kindly make sure to input your correct bank account number or select a different cash-out option — to see the full list of available channels, click here.

To further assist you, kindly reach out to our Customer Experience Team through our
Tala Contact Page via webform or In-app. 

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